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Osass Australia Pty Ltd NZBN: 9429052332852
Shipping and Returns
We offer fast and reliable shipping for all our items. Most deliveries arrive within 5 business days. For South Island orders, delivery can take up to 15 business days.
For any questions regarding your order, please contact our customer service team for assistance.
Return Policies
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
The items with the original receipt are returned within 30 days of purchase.
Items must be in the original condition as purchased with all labels/tickets attached.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
Easy to order, sale was processed promptly, but the freight cost ($90) was more than the shelf itself. I queried this but was assured it was correct. Pretty extreme for a really light package.
T
Terry Loughnan
Hi there
Hi there,
I have a few queries.
Should the top of my fridge be so hot that it feels you could fry an egg on its.
Also seems very noisy (not what lead to believe) to the degree that it gets quieter when you turn on the internal light. Have taken a video but file seems a bit big to send.
Cheers
Terry Loughnan
0275913175
M
Mike Fajdiga
The extra trays are well-made and are exactly the same as the standard trays delivered with the cooler. Great price.
F
Freddie Khanan
It meets the purpose
D
Debby
Bought these as I like my wine on individual shelves
and not stacked on top of each other.